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What is a prompt?

A prompt is your instruction for how the bot should chat. It determines most of your AI’s behavior. Usually, it’s just a couple of sentence and it’s one of the 3 questions needed to create your bot. For example, if you’d like a customer service bot, your prompt is as simple as “You are a customer service AI for Acme Realty that answers questions based on the following information provided”. We provide prompt templates so just need to add any special instructions.